Product Information
What types of plywood do you offer?
We provide marine grade, BWP, BWR, and commercial plywood in thicknesses ranging
from 4mm to 25mm, suitable for various applications.
How to choose the right laminate?
Consider usage area, desired finish, and budget. We offer 100+ designs in matte,
glossy, and textured finishes.
What types of plywood do you offer and their best uses?
We provide 4 main grades:
- Marine Ply (BWP): Waterproof, ideal for bathrooms/kitchens (₹2850/sheet)
- Commercial Ply (MR): Moisture-resistant for indoor furniture (₹1850/sheet)
- Fire Retardant: For commercial spaces (₹3250/sheet)
- Flexi Ply: Curved furniture applications (₹2450/sheet)
All available in 6mm to 25mm thicknesses.
How to choose between laminate and veneer finishes?
- Laminate: Durable plastic sheets (₹45-₹200/sq.ft), 100+ designs, low
maintenance
- Veneer: Real wood layer (₹300-₹800/sq.ft), natural grain, requires polishing
Our experts can help select based on budget and usage.
What hardware is included with your wardrobes?
Our modular wardrobes come with:
- Heavy-duty sliding channels (5yr warranty)
- Stainless steel handles
- Anti-dust seals
- Adjustable shelving system
Optional add-ons: Soft-close hinges, LED lighting.
Are your safety nets UV protected?
Yes, all our nylon/polyester safety nets (₹25-₹45/sq.ft) feature:
- UV stabilization for 8-10 years
- 3mm knot strength
- Fire-retardant treatment
- Custom sizing available.
What adhesives work best for different materials?
- Fevicol MR: Wood-to-wood (₹350/kg)
- M-Seal Epoxy: Metal/ceramic (₹120/tube)
- Contact Cement: Laminate bonding (₹280/kg)
- Acrylic Adhesive: Mirror/glass (₹180/tube)
Free application guides available with purchase.
Ordering & Delivery
What are your delivery options?
Free local delivery for orders above ₹10,000. Express delivery available at
extra cost.
What are your delivery charges and timelines?
- Local delivery: Free for orders above ₹5000, ₹250 otherwise (2-3 days)
- Outstation delivery: Charges based on distance (5-7 days)
- Express delivery: ₹500 extra for 24-48hr delivery in select cities
Tracking details are shared via SMS/email.
Do you offer cash on delivery (COD)?
Yes, COD is available for orders up to ₹10,000 with a ₹50 handling fee.
For larger orders, online payment is required.
Prepaid orders get priority processing.
Can I return or exchange my order?
- Returns: Accepted within 7 days for unused, undamaged items
- Exchanges: Available for wrong/damaged products at no extra cost
- Non-returnable items: Custom-cut materials and adhesives
Refunds processed within 5-7 working days.
How do I track my order status?
- Order tracking available via order ID on our website.
- SMS/email updates sent at each delivery stage.
- Customer support available for real-time status checks.
What payment methods do you accept?
- UPI (Google Pay, PhonePe, Paytm)
- Credit/Debit Cards (Visa, MasterCard, RuPay)
- Net Banking & Wallets
- EMI options available for orders above ₹5000
Secure checkout with SSL encryption.
Installation & Usage
Do you provide installation services?
Yes, we offer professional installation services for all our products through
certified technicians.
Do you provide installation services?
Yes, we offer professional installation services:
- **Furniture & Wardrobes:** ₹500 per unit
- **Safety Nets & Partitions:** ₹20/sq.ft
- **Plywood & Laminates:** ₹50/sq.ft (includes cutting & fitting)
Installation is available in select cities.
Can I install plywood and laminates myself?
Yes! We provide DIY kits with step-by-step guides.
- **Tools needed:** Handsaw, adhesive, measuring tape
- **Laminates:** Use contact cement for best adhesion
- **Plywood:** Pre-drill holes before screwing to prevent cracks
Video tutorials available for assistance.
How to maintain laminated surfaces?
- **Daily Cleaning:** Use a soft cloth with mild soap
- **Avoid:** Harsh chemicals, abrasives, excess moisture
- **Polishing:** Use a laminate polish every 6 months for shine
Free maintenance guide provided with purchase.
What are the best practices for using marine plywood?
- **Waterproofing:** Ensure all edges are sealed with varnish
- **Fixing:** Use stainless steel screws for durability
- **Application:** Ideal for wet areas like bathrooms/kitchens
Proper installation extends its life up to 20 years.
How to ensure proper ventilation for wooden furniture?
- **Keep furniture away from walls for air circulation**
- **Avoid damp areas to prevent mold growth**
- **Use silica gel packs inside closed cabinets**
- **Polish wood every 6 months for longevity**
These steps help prevent warping and termite damage.
Warranty & Support
What is your return policy?
Unused materials can be returned within 7 days with original packaging. Custom
orders non-returnable.
What warranty do you offer on your products?
We provide different warranties based on the product type:
- **Plywood & Laminates:** 7-15 years (against termite & borer damage)
- **Modular Furniture:** 5 years (covering material defects)
- **Hardware & Accessories:** 3 years (manufacturer warranty)
Warranty terms vary by brand.
How do I claim a warranty?
- Contact our support team with your **invoice & product details**.
- Inspection will be scheduled within **3-5 working days**.
- Replacement or repair will be provided as per warranty policy.
- Physical damage & improper use are not covered under warranty.
Do you provide after-sales support?
Yes, we offer **lifetime technical support** for all purchases.
- **Phone Support:** 9 AM - 7 PM (Monday-Saturday)
- **Email Support:** 24/7 response within 24 hours
- **On-site Assistance:** Available for selected products & regions
Our team ensures smooth usage & troubleshooting assistance.
What is covered under free servicing?
Free servicing includes:
- **Hinge & channel adjustments** (for wardrobes & cabinets)
- **Minor repairs & fittings** (within the warranty period)
- **Annual termite & moisture inspection** (for wooden products)
Free service is valid only for registered customers.
Can I extend my warranty period?
Yes, extended warranties are available:
- **+2 years extension:** ₹1,500 per product
- **+5 years extension:** ₹3,500 per product
Warranty extensions must be purchased within **30 days of delivery**.
Contact support to enroll in an extended plan.